Returns & Exchanges
At Dasai Official Store, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn fashion items. Please ensure all original tags are attached and the garment is in its original condition to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in the original shipping box or a similar durable container, ensuring the inclusion of all original packaging and labels.
Ship the Items
Affix the prepaid shipping label provided via our portal to your package and drop it off at any authorized courier location.
Receive Refund or Exchange
Once our warehouse team inspects the returned items, we will process your refund to the original payment method or ship your new exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing